TOTEME Gray Cashmere Cardigan – Luxurious Sophistication

1 à 2 jours ouvrables en Europe et 2 à 5 jours ouvrables hors d'Europe via FedEx, UPS ou DHL Express.

Chaque produit est garanti authentique à 100 % ou votre argent vous sera remboursé, étiquette d'origine et certificat d'authenticité inclus.

Luxury Without the Markup

As a trusted global reseller, we source authentic designer pieces from authorized boutiques, European distributors, and established luxury partners at advantageous rates. This allows us to offer you the same prestigious fashion you would find in flagship stores — but at smarter, below-retail prices.

Our approach ensures you can curate a wardrobe of iconic, couture-driven pieces without paying unnecessary markups, making luxury fashion more accessible.

By combining expert sourcing, efficient logistics, and selective inventory, we deliver both exceptional value and the prestige you expect.

Complimentary Worldwide Express Shipping

We offer free global express delivery on every order, shipped securely via FedEx, UPS and DHL Express.

Processing Time: 1–2 business days
Europe: 1–2 business days
North America, Asia, Middle East, Oceania: 2–5 business days

We ship from 23 strategically located fulfillment centers across Europe and the USA to ensure your order is delivered quickly, securely, and with full insurance. Every package is fully trackable, giving you real-time updates from dispatch to doorstep, so you can enjoy a seamless luxury experience no matter where you reside.

Stay Informed, Every Step of the Way

Once your order ships, you will receive a tracking number by email. Enter this code on the courier’s website to follow your package in real time, from our warehouse to your doorstep.

You’ll also receive regular status updates — in transit, out for delivery, and delivered — so you always know exactly where your order is and when it will arrive.

If you have any questions or need assistance, our dedicated client care team is available to provide support, ensuring your luxury purchase reaches you safely, swiftly, and with complete peace of mind.

Your Satisfaction Comes First

If for any reason you are not completely satisfied with your purchase, you may request a return within 14 days of delivery.

Returns requested after the 14-day window may incur a 20% restocking fee or may be declined. All returns must be shipped via FedEx, UPS, or DHL Express. Local postal services are not accepted.

If returning due to a change of preference or sizing, return shipping costs are the client’s responsibility. If you received an incorrect or damaged item, we will cover the return shipping costs and waive any applicable fees.

Refunds Made Effortless

Once your return is received and inspected, your refund will be processed within approximately 7–10 business days. You will receive email confirmation once the refund has been issued.

Please note that depending on your financial institution, it may take several additional business days for the refund to appear on your statement.

Our team is committed to ensuring the process remains smooth, transparent, and aligned with the elevated service you expect.

Secure & Flexible Checkout

We accept major credit and debit cards including: Visa, Mastercard, American Express, Discover, Diners Club and Bancontact.

Digital payment options include: Apple Pay, Google Pay, Shop Pay and Afterpay.

All payments are securely processed through Shopify’s PCI-compliant system. Every transaction is fully encrypted to protect your payment details and personal information — ensuring complete security and confidence at checkout.

Fit Perfected, Confidence Secured

Every product listing includes a comprehensive international size chart to help you choose the perfect fit. These charts provide detailed measurements so you can select your size with confidence, whether you’re shopping for tailored clothing, statement footwear, or luxury accessories.

If you’re unsure which size is best for you, our expert team is available to provide personalized guidance. We can advise based on your measurements, the item’s cut, and how it typically fits, ensuring every piece flatters your silhouette and feels effortlessly elegant.

Excellence in Every Detail, Service Beyond Expectation

We exist for clients who value refinement, sophistication, and intelligent luxury. Every item in our curated collection is chosen to deliver authentic designer craftsmanship, timeless style, and exceptional value. Our focus is on offering luxury fashion that inspires confidence and reflects your discerning taste.

Our commitment extends beyond the pieces we sell. From personalized guidance on sizing and styling to fast, secure delivery and attentive client support, every step of your shopping experience is designed to feel seamless, effortless, and tailored to your needs.